Crikex Terms and Conditions — Your Rights & Responsibilities

These Terms and Conditions govern your use of the Crikex platform — including sports betting, PSL markets, online casino, Teen Patti, and all other services. Please read them carefully before registering or placing any bets.

Last Updated: 1 January 2025 Language: English (en-PK)
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What You Should Know Before You Start

You Must Be 18 or Older

Crikex strictly prohibits use by anyone under the age of 18. By creating an account you confirm you are of legal age. Crikex reserves the right to request age verification documents at any time and to void bets and close accounts found to belong to underage users.

One Account Per Person

Each user may hold only one Crikex account. Creating duplicate accounts — whether under different names, mobile numbers, or payment methods — is a violation of these Terms. Crikex will merge, suspend, or permanently close duplicate accounts and may withhold associated funds.

PKR Transactions Only

All deposits, bets, and withdrawals on Crikex are processed in Pakistani Rupees (PKR). There are no currency conversions and no hidden exchange fees. Minimum deposit is Rs 300. Withdrawal requests are processed in PKR to the payment method registered on your account.

Bonus Terms Apply Separately

All bonuses and promotional offers on Crikex carry their own specific wagering requirements, validity periods, and eligible games. Bonus terms are published on the promotions page at the time each offer is live. These general Terms and Conditions do not override specific bonus terms.

Responsible Gaming Tools Available

Crikex provides deposit limits, session reminders, cool-down periods, and self-exclusion tools accessible from your account dashboard. Using these tools is your right and Crikex actively encourages members to use them. See the Responsible Gaming page for full details.

Fair Play & Fraud Prevention

Crikex uses automated and manual monitoring to detect irregular betting patterns, account collusion, and fraudulent activity. Any account found to be engaged in match manipulation, bonus abuse, or fraud will be suspended and funds withheld pending investigation.

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Important: By creating an account or placing a bet on Crikex, you confirm that you have read, understood, and agreed to these Terms and Conditions in full. If you do not agree to any part of these Terms, you must not use the Crikex platform.

1. Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Member") and Crikex ("the Platform", "we", "us", "our"). By accessing, registering on, or using any part of the Crikex website at crikex.online, you confirm that you accept these Terms in their entirety and agree to be bound by them.

These Terms apply to all services provided by Crikex, including but not limited to sports betting, PSL match betting, in-play live markets, online casino games, Teen Patti rooms, esports betting, betting odds information, and live cricket score features. Using any one of these services means you have accepted these Terms for all Crikex services.

If you are accessing Crikex on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms. Crikex does not accept use by automated bots, scripts, or non-human agents without prior written permission.

2. Account Registration

To use the betting or gaming features on Crikex, you must register a personal account. Registration is free. You agree to provide accurate, current, and complete information at the time of registration, including your full legal name, Pakistani mobile number, date of birth, and any other details requested during the registration process.

2.1 Single Account Policy

Each individual is permitted to hold exactly one Crikex account. Opening, operating, or benefiting from more than one account — whether directly or indirectly — is a violation of these Terms. Crikex uses device fingerprinting, IP matching, and payment method monitoring to detect duplicate accounts. Where duplicate accounts are identified, Crikex reserves the right to close all associated accounts, cancel pending bets, and withhold balances pending review.

2.2 Account Security

You are solely responsible for maintaining the confidentiality of your Crikex account login credentials. You must not share your password with any third party. Crikex strongly recommends enabling two-factor authentication (2FA) from your account security settings. Any activity performed using your login credentials is your responsibility, whether or not you personally authorised it. If you believe your account has been accessed without your consent, contact Crikex support immediately at support@crikex.online.

2.3 Account Information Updates

You must keep your account information accurate and up to date. If your registered mobile number, email address, or payment method changes, you are responsible for updating this in your account settings promptly. Crikex is not liable for failed communications or delayed payouts resulting from outdated account information.

3. Age Verification

Crikex is strictly a platform for adults aged 18 and above. By creating an account, you declare that you are at least 18 years of age. Crikex reserves the right to request documentary proof of age at any point during your membership — including but not limited to a copy of your CNIC (Computerised National Identity Card), passport, or other government-issued identity document.

Where age verification cannot be completed satisfactorily, Crikex will suspend access to betting and withdrawal features until verification is resolved. Any bets placed by an account subsequently confirmed to belong to an underage user will be voided and the deposited funds returned to the original payment source after deducting any withdrawals already processed.

4. Deposits and Withdrawals

All financial transactions on Crikex are conducted in Pakistani Rupees (PKR). Crikex accepts deposits and processes withdrawals through the following verified payment methods:

  • Easypaisa — mobile wallet, instant deposit
  • JazzCash — mobile wallet, instant deposit
  • NayaPay — digital wallet
  • SadaPay — digital wallet
  • IBFT — interbank fund transfer to registered bank account
  • Visa / Mastercard — debit or credit card

4.1 Deposit Terms

The minimum deposit on Crikex is Rs 300. There is no maximum single deposit limit for verified accounts in good standing. Deposits from mobile wallets (Easypaisa, JazzCash) are credited instantly. Bank transfers may take up to one business day to reflect in your Crikex balance.

Deposits must be made from a payment method registered in your own name. Third-party deposits — where the payment source belongs to a person other than the Crikex account holder — are not permitted and may result in the deposit being reversed and the account suspended.

4.2 Withdrawal Terms

Withdrawals are processed to the same payment method used for your most recent deposit wherever technically possible. The minimum withdrawal amount is Rs 500. Withdrawals to Easypaisa and JazzCash are typically processed within 2–4 hours. IBFT transfers to bank accounts are processed within one business day. Visa/Mastercard withdrawals may take 2–5 business days depending on the issuing bank.

Before your first withdrawal, Crikex may require identity verification in accordance with our KYC (Know Your Customer) procedures. This typically involves providing a copy of your CNIC and proof of payment method ownership. This is a one-time process for most members.

Crikex reserves the right to delay withdrawals where there is reasonable suspicion of fraudulent activity, pending investigation. In such cases, the member will be notified and given the opportunity to provide supporting documentation.

4.3 Inactive Account Fees

An account that has not recorded any login activity for a continuous period of 12 months will be classified as inactive. Crikex may levy an inactivity fee of Rs 200 per month on accounts with a remaining balance, after giving 30 days' written notice to the registered email address. Members may reactivate their account at any time by logging in and contacting support.

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5. Betting Rules

All bets placed on Crikex are subject to these Terms and to the specific market rules applicable to each sport or event type. By placing a bet on Crikex, you confirm that you understand the market you are betting on and accept the outcome conditions.

5.1 Bet Placement

Bets are accepted as final once you have confirmed them via the Crikex bet slip confirmation screen. Crikex does not accept verbal or written requests to cancel confirmed bets except in the circumstances described in Section 5.4. The minimum stake per bet on most Crikex markets is Rs 200–300 depending on the market type.

5.2 Odds Changes

Odds on Crikex update in real time based on market conditions. The odds displayed at the time you select a market are indicative. The confirmed odds applied to your bet are those shown at the time you click Confirm on the bet slip. Crikex operates on a "best odds" confirmation system — if odds shorten between selection and confirmation, you will be shown the updated price before finalising.

5.3 Void Bets

A bet may be voided by Crikex in the following circumstances:

  • The event is abandoned before a result is reached under the relevant competition rules
  • An obvious pricing error (palpable error) was published for the market
  • The bet was placed on a suspended market due to a technical error
  • The event is postponed and not replayed within a defined window per the sport's market rules
  • The bet is identified as part of a fraudulent or collusive betting pattern

When a bet is voided, the full stake is returned to the member's Crikex account balance.

5.4 Palpable Errors

Where Crikex publishes odds that are clearly and significantly incorrect — for example, decimal odds of 50.0 on a strong favourite due to a data feed error — Crikex reserves the right to void bets placed at those odds and reissue the market at the corrected price. Crikex will notify affected members and return stakes promptly. This provision applies only to genuine, verifiable pricing errors and not to odds movements that members simply disagree with.

5.5 In-Play Betting

In-play (live) betting markets on Crikex update continuously during active matches. Some markets are temporarily suspended during critical moments — for example, during a cricket wicket review, a football penalty kick, or a dead ball situation — and reopen once the outcome is confirmed. Bets accepted during a brief suspension window due to technical latency may be voided at Crikex's discretion if the outcome was already determined at the time of acceptance.

6. Bonuses and Promotions

Crikex periodically offers bonuses, free bets, reload promotions, and enhanced odds to members. All promotional offers are subject to specific terms published at the time of each offer, including:

  • Wagering requirements — the number of times bonus funds must be bet before they can be withdrawn
  • Validity period — the window within which the bonus must be used
  • Eligible markets — some bonuses are restricted to specific sports, bet types, or minimum odds
  • Maximum withdrawal limits — some bonuses cap the maximum amount that can be withdrawn from bonus winnings

Crikex welcomes bonuses are available to new members only and may only be claimed once per person, household, IP address, device, or payment method. Bonus abuse — including the creation of multiple accounts to claim welcome bonuses repeatedly — will result in account closure and forfeiture of any associated balances.

7. Online Casino and Teen Patti

The Crikex online casino and Teen Patti rooms operate under the same account and Terms as the sports betting platform. All casino games use certified random number generation (RNG) to ensure fair and unpredictable outcomes. Casino game payout percentages (RTP) are published within each game's information panel.

7.1 Game Malfunctions

In the event of a technical malfunction during a casino game — including connection interruptions, game freezes, or server errors — any bets in progress at the time of the malfunction may be voided and stakes returned. Crikex will investigate all reported malfunctions and notify the member of the outcome within 48 hours. The decision of the Crikex technical team on game malfunction outcomes is final.

7.2 Teen Patti Room Rules

Teen Patti tables on Crikex follow standard game rules unless a specific variant (Muflis, AK47, Best of Four, etc.) is indicated on the table header. Players are responsible for understanding the rules of the variant before joining. Collusion between players at the same table is strictly prohibited and will result in permanent account closure.

8. Responsible Gaming

Crikex takes responsible gaming seriously. The platform provides the following tools to help members manage their betting activity:

  • Deposit Limits — set daily, weekly, or monthly deposit caps directly from account settings
  • Session Reminders — receive notifications after a defined period of continuous play
  • Cool-Down Period — temporarily suspend your ability to place bets for 24 hours, 7 days, or 30 days
  • Self-Exclusion — permanently close your Crikex account and block re-registration for a minimum of 6 months

Crikex staff will never attempt to talk a member out of using responsible gaming tools. If you feel your gambling is no longer under your control, please visit our Responsible Gaming page for additional resources and support options available in Pakistan.

Crikex recommends: Set a session budget before every betting session and treat it as fixed. Never bet with money earmarked for essential expenses. Gambling should be a form of entertainment, not a source of income.

9. Intellectual Property

All content published on the Crikex website — including text, graphics, logos, interface design, odds data, live score data, and software — is the intellectual property of Crikex or its licensed suppliers. You are granted a limited, non-exclusive, non-transferable licence to access and use the Crikex platform for personal entertainment purposes only.

You may not copy, reproduce, distribute, publish, sell, or create derivative works from any Crikex content without prior written permission. Scraping of odds data, scores, or market information via automated tools is strictly prohibited and may result in legal action.

10. Privacy and Data

Crikex collects and processes personal data in accordance with our Privacy Policy. By registering on Crikex, you consent to the collection and processing of your personal data as described in that Policy. Key points include:

  • Personal data is collected only for the purposes of operating your Crikex account, processing bets and payments, and complying with legal obligations
  • Crikex does not sell personal data to third parties
  • All financial data is encrypted using AES-256 standard
  • You have the right to request access to, correction of, or deletion of your personal data at any time via support@crikex.online

11. Account Suspension and Closure

Crikex reserves the right to suspend, restrict, or permanently close any member account without prior notice if there is reasonable evidence of any of the following:

  • Breach of any provision of these Terms and Conditions
  • Underage gambling or failure to complete age verification
  • Use of the platform from a jurisdiction where access is restricted
  • Fraudulent activity, including chargeback abuse or payment fraud
  • Duplicate account creation or identity misrepresentation
  • Collusion, match fixing, or irregular betting patterns consistent with insider knowledge
  • Harassment or abusive behaviour directed at Crikex staff

Where an account is closed due to a terms violation, Crikex will communicate the reason to the member at the registered contact details. Members may appeal suspension decisions by contacting support@crikex.online within 30 days of the suspension notice. Crikex's decision on appeals is final.

Members who wish to voluntarily close their account in good standing may do so at any time by contacting Crikex support. Any remaining balance will be returned to the registered payment method within 5 business days after final account closure checks are completed.

12. Limitation of Liability

Crikex provides the platform on an "as available" basis and makes no warranties regarding uninterrupted access, error-free operation, or the accuracy of real-time data including live cricket scores and live odds. Crikex is not liable for:

  • Losses arising from technical downtime during live betting events
  • Inaccuracies in third-party data feeds used for live scores or market pricing
  • Financial losses resulting from decisions made based on Crikex odds or betting content
  • Losses caused by a member's failure to maintain account security
  • Consequential, indirect, or incidental damages of any kind

In all cases, Crikex's maximum liability to any member in connection with any single incident is limited to the value of bets placed in the 30 days preceding the incident. Nothing in these Terms limits Crikex's liability for fraud or wilful misconduct by Crikex staff.

13. Amendments to Terms

Crikex reserves the right to update or amend these Terms at any time. Significant changes will be communicated to members via the registered email address or via a prominent notice on the Crikex platform at least 14 days before the changes take effect, except where changes are required immediately by applicable law or regulation.

Your continued use of Crikex after the effective date of any amendment constitutes acceptance of the updated Terms. If you do not accept an amendment, you must stop using Crikex and contact support to close your account before the amendment takes effect. The most current version of these Terms is always available on this page and includes the date of last update.

14. Governing Law and Dispute Resolution

These Terms and any dispute arising from your use of Crikex shall be governed by and construed in accordance with applicable law. Crikex operates in compliance with the regulations applicable to online gaming and betting platforms in the jurisdictions where it is licensed.

In the event of a dispute regarding a bet settlement, account transaction, or platform decision, members should first raise the matter with the Crikex customer support team at support@crikex.online. Crikex aims to resolve all member disputes within 5 business days. If a member is unsatisfied with the outcome, they may escalate the matter to the relevant licensing authority through the process described in the complaint resolution documentation provided upon request.

15. Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any specific provision before registering or placing a bet, the Crikex support team is available 24/7:

  • Email: support@crikex.online
  • Live Chat: Available from any page on the Crikex platform after login
  • WhatsApp: Available via the contact details provided in your account dashboard after registration

Crikex is committed to responding to all Terms-related queries within one business day. For account-specific issues, please have your registered mobile number and CNIC on hand to allow the support team to verify your identity quickly.

These Terms and Conditions were last updated on 1 January 2025. If you registered with Crikex before this date, the updated Terms apply to all activity on your account from 1 January 2025 onwards.
Privacy Policy
Your data is protected under the Crikex Privacy Policy. We collect only what is necessary to operate your account. Your betting history is never sold to third parties. Read our Privacy Policy.
Responsible Gaming
Deposit limits, cool-down periods, and self-exclusion are available in your account settings right now — no need to contact support. Visit the Responsible Gaming page.

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PSL live betting, cricket scores, online casino, Teen Patti and esports — all with PKR payments via Easypaisa and JazzCash. By registering you confirm you have read and accepted these Terms.

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18+ only · Bet responsibly · Responsible Gaming Policy